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Frequently Asked Questions
Your Lapland Experience
13
Our 2022 Menu
MyLapland
8 Human Folk per Booking
Arrival Time
Visiting Father Christmas in your booked group
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Accessibility
2
2022 Accessibility Guide
Superstar Day
TicketPlan and Refund Policy
2
What is your refund policy?
What is TicketPlan Cancellation Protection?
Your Invitations
7
Personalised Invitations
Extra invitation boxes
When will I receive my invitations?
Invitations
Moved address?
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The Elven World
12
What is an elf-wave?
Why doesn't Conker have a bell?
How can the Elves start making toys before children have sent their letters to Father Christmas?
Why do some elves have a golden bell on their hat?
How can the reindeer fly?
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Archive
2022 Ticket Release Information
0