LaplandUK Help Centre

Your Lapland Experience 13

• Our 2022 Menu
• MyLapland
• 8 Human Folk per Booking
• Arrival Time
• Visiting Father Christmas in your booked group

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Accessibility 2

• 2022 Accessibility Guide
• Superstar Day

TicketPlan and Refund Policy 2

• What is your refund policy?
• What is TicketPlan Cancellation Protection?

Your Invitations 7

• Personalised Invitations
• Extra invitation boxes
• When will I receive my invitations?
• Invitations
• Moved address?

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The Elven World 12

• What is an elf-wave?
• Why doesn't Conker have a bell?
• How can the Elves start making toys before children have sent their letters to Father Christmas?
• Why do some elves have a golden bell on their hat?
• How can the reindeer fly?

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