Established in 1999, TicketPlan provides protection to advanced bookers against their inability to attend pre-booked events and attractions due to specified unforeseen circumstances (such as accidents, sickness – including COVID-19, breakdown of transport, bereavements and many others.) This does not include pre-existing illnesses.
LaplandUK has partnered with TicketPlan to offer cancellation protection as part of your booking, subject to a fee. We strongly recommend that you include this option when making your booking, as this will protect you against being unable to attend due to accidents and unexpected illnesses – this includes COVID-19 related illness. Full details are included in the TicketPlan terms and conditions which we advise you to read and retain.
By purchasing TicketPlan Cancellation Protection, your tickets are refundable subject to the terms and conditions of TicketPlan. Please note that the cancellation protection fee is non-refundable, this includes being unable to attend due to the cancellation of the event.
The booking fee attached to your booking is also non-refundable under any circumstances, including being unable to attend due to the cancellation of the event.
TicketPlan Cancellation Protection is a service offered by LaplandUK and administered by TicketPlan on their behalf. It is not an insurance policy.
Please note your booking will not be covered should you be unable to attend the event due to Government restrictions or advice should LaplandUK remain open.
TicketPlan Cancellation Protection is only able to be purchased at the time of booking. You will not be able to add it to your booking retrospectively.
You can review TicketPlan's terms and conditions below.